Privacy Policy

At hotelschanthaburi.com, your privacy is our top priority. This Privacy Policy outlines how we collect, use, and protect your personal data. We are committed to complying with all applicable legal frameworks to safeguard your information.

Data We Collect

Information You Provide
Information provided directly by you, such as when you create an account, make a reservation, or sign up for newsletters.
Transaction/Financial Information
Details regarding your purchases, including products or services ordered and payment information processed through secure third parties.
Communications
Any correspondence with our customer support team or feedback provided on our services.
Automatically Collected Data (Usage Data)
Automatically collected data, such as your IP address, browser type, device information, operating system, and data collected through cookies. For more information, please refer to our Cookie Policy.

How We Use Your Information

  • To provide and maintain our services, including processing your orders and managing your accounts.
  • To communicate with you and provide customer support in response to your queries.
  • To personalize your experience with tailored recommendations and content based on your preferences.
  • To conduct research and development to enhance our website and service offerings.
  • To send you marketing and promotional communications, with your consent.

Information Sharing (Disclosure)

  • Service Providers: We may share your information with third-party service providers who assist us in offering our services, including payment processors, hosting providers, and analytics services.
  • Business Partners: We do not sell, rent, or trade personal information. We may share information with business partners for co-branded services or joint promotions where applicable.
  • Legal Reasons: Your personal data may be shared when required by law, such as in response to a subpoena, or to protect the rights, property, or safety of our company and others.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law, such as for accounting and compliance purposes.

Your Data Rights

  • The right to access your personal data.
  • The right to rectification of inaccurate personal data.
  • The right to erasure of your personal data (Right to be Forgotten).
  • The right to restrict processing of your personal data.
  • The right to object to the processing of your personal data.
  • The right to data portability.

Security Measures

We implement technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server environments.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Users will be notified by the posting of a new policy on this page with an updated 'Effective Date.'

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please direct your inquiries to the contact form available on our support page.